Instead of removing an employee from your program altogether, you have the option of temporarily deactivating an employee's account. This function is used when you are anticipating an employee will be returning at some point and you do not want to remove them from the program completely. This is particularly useful when you have an employee who will be leaving the company short term such as a leave of absence or for seasonal workers etc.
Please note: Once you have deactivated the employees account, they will not be able to access their account until such time as you have reactivated them. Upon reactivation, access to their account will be returned them as it was when they left with points balances etc.
It is also important to note that the employee will not display on your active employee list. If you wish to reactivate them or make changes to their profile in their absence you can search them under your employee list by searching under INACTIVE employees.
To temporarily deactivate an account:
1. You must be logged in as an administrator.
2. In your left hand menu tab click on MANAGE PROGRAM.
3. The click on MANAGE MEMBERS.
4. Search for the employee name which you wish to deactivate.
5. Click on the edit icon (Pencil) located to the right of the employees name.
6. From the details page, scroll to the bottom where you will see the header ACTIVE MEMBER
7. Click on the toggle switch to deactivate (or reactivate) the account.
8. Be sure to click on the update tab at the bottom for the changes to take affect.
To reactivate the employees account you will follow this procedure but you will search for their name under inactive employees in the initial employee list.